Submit a return request
Want to return an item? Follow the steps below to easily submit a return request:
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1. Log in to your account:
log in here- Enter your email address and click "Continue."
- Open the email we sent you and copy the six-digit verification code.
- Return to the webshop and enter the verification code.
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2. Click "Request a return" for the order you wish to return.
Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
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3. If your order contains multiple items, select the items you want to return.
Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
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4. Choose a return reason and add a comment for us if needed.
Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
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5. Click "Request a return.
Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
Once your return request has been approved, you will receive an email with shipping instructions and, if applicable, a return label. The return shipping costs are at your own expense and will not be reimbursed by us. After we receive and inspect your returned item, we will process your refund as soon as possible.
For more information about our return conditions, please refer to our Refund Policy.